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From Policy to Practice: Web Accessibility in Government

From Policy to Practice: Web Accessibility in Government

It was early May 2023, I was attending GSMCON in Reno, NV, and taking it all in. I love attending conferences and getting the chance to reflect on my work through new points of view. During a special general session on accessibility, I experienced the biggest mindset...

Dealing with Mis- and Disinformation

Dealing with Mis- and Disinformation

I want you to take a minute and look at the faces in the picture above. Perhaps one of them reminds you of a family member, a co-worker, or a friend. Now, what if I told you that none of those individuals actually exist? They are each deep fakes created by a site...

LinkedIn for Local Gov.

LinkedIn for Local Gov.

What's the one platform I'll be leaning into most in 2024? I'm glad you asked! Drum roll, please. And the platform is . . . LinkedIn! Wait, how did you know? I guess the blog post title gave it away, didn't it? Shoot. Anyway, yes, it's LinkedIn! I know, I know, I can...

Government Social Media and the First Amendment

Government Social Media and the First Amendment

In today's world, social media platforms have become important channels for government entities to communicate with the public, disseminate information, and solicit feedback. However, unlike private sector organizations, government agencies must uphold the principles...

Fostering Connection Through Social Media

Fostering Connection Through Social Media

A few weeks ago, we discussed the role that social media plays in government communications today. In that blog post we learned about the Continuum of Emotional Connection and how our social media followers are merely on the first step of a journey to ultimately...

AI in the Public Sector: 5 Tools to Try Today

AI in the Public Sector: 5 Tools to Try Today

This week, I attended a 3CMA webinar titled - Everything You Need to Know (as of today!) about Artificial Intelligence. It was excellent! The speakers, the timely topic, the discussion, and the Q&A all offered immense value. I'm glad I attended. During the...