Government Social Media and the First Amendment

In today’s world, social media platforms have become important channels for government entities to communicate with the public, disseminate information, and solicit feedback. However, unlike private sector organizations, government agencies must uphold the...

Fostering Connection Through Social Media

A few weeks ago, we discussed the role that social media plays in government communications today. In that blog post we learned about the Continuum of Emotional Connection and how our social media followers are merely on the first step of a journey to ultimately...

AI in the Public Sector: 5 Tools to Try Today

This week, I attended a 3CMA webinar titled – Everything You Need to Know (as of today!) about Artificial Intelligence. It was excellent! The speakers, the timely topic, the discussion, and the Q&A all offered immense value. I’m glad I attended. During...